I’m a product and service design consultant obsessed with collaboration and turning research into action.
I help cross-functional teams work better together to understand their customers and ship products and features that solve real problems.

How I can help
Research, strategy, facilitation, rapid prototyping, design
I can help product teams from early stage discovery all the way to shipping user-friendly designs that move metrics.
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Work with me
Workshops, coaching, end-to-end product discovery & development
I can do the work for you - or give your team or organization the tools to do it yourselves.
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Case studies
I’ve worked with numerous agile cross-functional teams to deliver visual and voice interfaces, inform product and content strategy, and create new products, services and processes. I keep things lean, prioritizing paper, whiteboards and developer collaboration over heavy documentation. I’m known for helping agile teams start a dual track discovery/delivery approach.
As a lead-level designer, I work at a high level, and the design work I’m most proud of goes beyond screens. But UI is still a part of what I do - see some just for fun examples from the Daily UI Challenge.